Delightful Customer Service: 12 Steps to a Better Bottom Line
by Richard George & John Stanton
SLC Publishing
Sewell, NJ (2005)
$24.95 plus $2.50 shipping and handling
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2nd April 2023
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From Dr. George's RetailWire Blog
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Winning Customer Rules, 3rd Edition
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Delightful Customer Service: 12 Steps to a Better Bottom Line
by Richard George & John Stanton
SLC Publishing
Sewell, NJ (2005)
$24.95 plus $2.50 shipping and handling
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