Delight Me…The Ten Commandments of Customer Service

April 24 2009 No Commented

by Richard George and John Stanton
Raphel Publishing
Atlantic City, NJ (1997)

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From Dr. George's RetailWire Blog

by Richard J. George, Ph.D. (2021)

by Richard J. George & John L. Stanton, Raphel Publishing, Atlantic City, NJ (2009)

$24.95 plus $2.50 shipping and handling

by Richard George & John Stanton
SLC Publishing
Sewell, NJ (2005)
$24.95 plus $2.50 shipping and handling